FAQ

FAQ

1. What is Naqsh e Haider?
Naqsh e Haider is a store that offers Attars and Perfume 

2. How can I contact Naqsh e Haider?
You can reach us via:
📧 Email:  Naqshehaiderofficial@gmail.com
📞 Phone/WhatsApp: 03137001736

3. How do I place an order?
You can order through our website/social media by selecting your items and checking out.

4. How long does delivery take?

We will deliver your order within 5 to 7 days.

5. Can I track my order?
Yes! Once your order is shipped, we’ll send you a tracking number via email or WhatsApp.

6. What payment methods do you accept?
We accept:
✅ Cash on Delivery (COD) 
✅ Bank Transfers

7. Can I cancel or change my order?
Orders can be modified or cancel within 12 hours of placement. After that, they will be processed for shipping.

8. What is your return/exchange policy?

  • Returns are accepted within 3 days if the item is unused and in original condition.
  • Customized products cannot be returned unless there is a defect.

9. Can I request a personalized design?
Absolutely! Share your design ideas with us, and we’ll create something special for you.